Introduction

Your privacy is extremely important to us. Khayal Hall is committed to protecting the privacy of all visitors and users of our website. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide through our site.

Information Collection

We gather various types of information from our visitors and users, including but not limited to:

  • Personal Information: such as full name, email address, phone number, and booking date.
  • Non-Personal Information: such as browser type, IP address, pages visited, and visit duration.

Use of Information

We use the information we collect for the following purposes:

  • Service Provision: processing your bookings and delivering the requested services.
  • Communication: sending information about services, promotional offers, and updates.
  • Website Improvement: enhancing the design and functionality of the site based on your feedback and usage.

Information Protection

We take all necessary measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data is stored on secure servers under strict security protocols.

Information Sharing

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • With Your Consent: when we obtain your explicit approval to share the information.
  • Legal Requirements: when disclosure is required by law.
  • Service Providers: when we engage external providers to help operate the site or deliver services.

Cookies

Our website uses cookies to enhance user experience. You may configure your browser to refuse cookies or alert you when cookies are sent. Disabling cookies may, however, affect certain site functions.

User Rights

You have the right to access, modify, or delete your personal information at any time. Please contact us using the details below to exercise these rights.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via:

  • Address: Syria, Hama, Al-Shari’a, beside the Equestrian Club
  • Phone: +963 942 316 000
  • Email: info@khayal.sy